Dr. Marie-Hélène Pelletier was featured as an expert voice in a recent article on emotional intelligence in business, highlighting how self-awareness, empathy, and motivation shape resilience, leadership, and success. She emphasized that emotional intelligence begins with intentional practice and self-awareness—helping professionals regulate their responses, connect with values, and sustain motivation even under pressure. Dr. Pelletier also explained how emotional intelligence strengthens customer trust and loyalty, noting that it allows leaders to build deeper connections, read between the lines of customer needs, and respond with perspective and calm. Her insights underline that emotional intelligence isn’t just a personal asset—it’s a strategic advantage for organizations navigating complexity and change.

Read the full article here.